IT Outsourcing Customers Mad as Hell, Ready to Walk | Network World

Over the next two years, outsourcing customers are looking for even more technology-enabled business value from suppliers.

Nearly half (48 percent) said that it will be important that their outsourcing providers deliver improved analytics to improve operations and access to strategic talent,

47 percent said access to new technologies will be important,

and a third indicated that improved analytics for revenue growth will be important

via IT Outsourcing Customers Mad as Hell, Ready to Walk | Network World.

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